Purchase Assistance
Acquiring from another seller? We receive and verify the watch before the seller is paid.
What you receive
- Receipt of the watch at our office on your behalf
- Inspection and a condition report before any payment
- Payment to the seller as you instruct, only once inspected
- Storage in Hong Kong or onward shipping
How it works
Introduce the purchase
Share the seller, the watch and the agreed terms with us.
Receipt
The seller delivers the watch to our office, where it is photographed as a full set.
Verification
Our technician inspects the watch and prepares a condition report.
Payment and onward
The seller is paid as agreed with you, and the watch is held or shipped on.
Questions
When is the seller paid?
Only after our technician has inspected the watch, and as agreed with you.
What if the watch is not as described?
We document our findings with photographs and inform you before any payment is made, so that you can decide how to proceed.
Other services
Inspection & Condition Report
A documented inspection and a written condition report, before you buy, sell or insure.
Learn more →
Service & Repair
Assessment and servicing through experienced watchmakers, with nothing undertaken without your approval.
Learn more →
Storage & Handling
Secure storage in Hong Kong. Your timepiece remains yours throughout.
Learn more →At your service
Share the details of your request and your relationship manager will confirm the scope and the rate before any work begins.