Your desk in Hong Kong
Dealers around the world rely on Grail Exchange to receive, verify, hold and forward their stock, with one team available to them on WhatsApp.
Why dealers work with us
One address in Hong Kong
Verified before you pay
With purchase assistance, the watch is inspected before the seller is paid.
Photographed on arrival
Every parcel is opened and photographed as a full set, giving you a record of exactly what arrived.
A dedicated relationship manager
Each client has their own WhatsApp conversation with our desk, handled by someone who knows their business.
Consolidated, insured shipping
Several pieces in one shipment where sensible, with box and papers sent separately on request.
Safekeeping in Hong Kong
Hold stock with us until it is sold or required. It remains yours while we hold it.
Verified before you pay
With purchase assistance, the watch comes to us first. Our technician inspects it before the seller is paid; we then hold it or ship it onward.
Purchase assistance
Opening your account
Open an account
Sign in with your email; no password is required. Tell us about your business.
Verification
Our team reviews your account and introduces your relationship manager. If you already work with us, your history is connected.
Your client code
Your client code appears in My account. Please mark it on every parcel you send us.
Your first shipment
Pre-alert what is coming, its declared value and what you would like done. We take care of the rest.
Working with us
We would be pleased to discuss services, volumes and rates with you.